Aera Technology is Hiring Technical Support Intern 2026:-
Aera Technology is hiring candidates for the role of “Technical Support Intern” in Pune, India. Complete details are given below.
| Company :- | Aera Technology |
| Job Role :- | Technical Support Intern |
| Department :- | Customer Success – Support |
| Location :- | Pune |
| Job Type :- | Internship |
| Experience :- | Freshers / Recent Graduates |
| Salary :- | As per Company Standards |
Role Overview:-
As a Technical Support Intern, you will support customer issue resolution, monitor ETL integrations, troubleshoot technical problems, and collaborate with internal teams. This role provides excellent exposure to customer support operations, APIs, SQL, and enterprise AI platforms.
Educational Requirements:-
- B.Tech / BE
- BSc Computer Science
- BCA
- MCA
- IT
- Computer Science
- Or related technical fields
Key Skills:-
Technical Skills
- Basic understanding of APIs and networking
- Simple SQL query knowledge
- Troubleshooting and debugging concepts
- Ticket handling and issue tracking
- ETL process awareness (preferred)
Soft Skills
- Strong communication skills
- Customer-first mindset
- Problem-solving ability
- Attention to detail
- Willingness to learn and adapt
Roles & Responsibilities:-
- Act as the first point of contact for customer-reported issues
- Categorize and prioritize support tickets
- Troubleshoot routine technical issues using knowledge base articles
- Collect logs, screenshots, and issue details for escalations
- Communicate ticket updates professionally with customers
- Collaborate with internal engineering and product teams
- Participate in product training and learning sessions
What You’ll Gain:-
- Exposure to enterprise AI and Decision Intelligence platforms
- Hands-on experience in technical support operations
- Opportunity to learn APIs, ETL monitoring, and SQL concepts
- Mentorship from experienced support engineers
Company Benefits:-
- Work with an innovative AI-focused global company
- Collaborative and learning-driven environment
- Career growth opportunities in technical support and cloud technologies
- Exposure to international teams and customers
Aera Technology is Hiring Technical Support Intern 2026 Application Process:-
Interested candidates can apply from the given below link.
Apply Link:- Click Here To Apply
Note:- Only the shortlisted candidates will be notified for the further interview process.
