Client Care Executive Opportunity 2025 | Standard Chartered is hiring Client Care Executive. The working location is Bangalore, India. Interested candidates can apply online as soon as possible. The detailed eligibility and application process are given below.
Client Care Executive Opportunity at Standard Chartered | Bangalore – Overview
| Company Name: | Standard Chartered |
| Job Role: | Client Care Executive |
| Location: | Bangalore |
| Work Mode: | On-site |
| Last Date to Apply: | ASAP |
Job Description
- We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
- In charge of day to day management of team and accountable for their results
- Set targets, review results, deal with individual performance and manage delivery of KPIs
- Ensure that team meets required Targets
- Manage, motivate and train team to ensure that performance is optimized
- Ensure that team is not providing any incorrect information or mis-selling to customers
- Regular review with the team on the performance
- Assist in job performance evaluations
- Assist teams in improving Productivity
- Handle escalation
- Identify & report training needs
Skills Required:
- Customer Service Experience
- Communication
- Sales Exposure
- Qualifications
- Any Graduate or under graduate with 2 yrs of sales experience
Responsibility:
- Scheduling, if applicable
- Identify pain areas. Process improvement to be initiated
- Find solutions/ensure outcomes/ result orientation
- Monthly review and reporting on KRI/KPIs
- To reduce the attrition rates and maintain it within the limits prescribed by the organization
- Ensure self and team compliance with all applicable rules / regulations and group policies
