Cornerstone Internship 2025: Cornerstone is scheduled to hire a Support Operations Intern. The working location is in Pune. Interested candidates can apply online as soon as possible. The detailed eligibility and application process are given below.
Cornerstone Internship 2025 – Details:
| Job Role | Support Operations Intern |
| Job Category | Internship |
| Stipend | Not Disclosed |
| Job Location | Pune |
| Last Date | ASAP |
Detailed Eligibility
The primary focus of this role is the triage of incoming customer support case escalations from internal stakeholders. The individual will follow the standard operating procedures and playbooks for case escalation triage.
What you will do in this role:
- Monitor case escalation inbox and provide email acknowledgement response to internal requestors.
- Review case escalation email requests and ensure the required information is provided. If not, request appropriate details.
- Create a case escalation in Salesforce CRM.
- Ensure proper ownership and action is taken on case escalations.
- Perform basic reporting on volume and quality of case escalation requests.
Qualifications:
- Technical aptitude and willingness to learn.
- High organizational skills and attention to detail.
- Experience with customer service management software (Salesforce a plus).
- Customer Service or Technical Support experience.
- Proficient with Microsoft Office applications
How to Apply for Cornerstone Internship 2025?
All interested and eligible candidates can apply for this position online using the following link as soon as possible.
