CUSTOMER SERVICE Opportunity 2025 | Capgemini is hiring CUSTOMER SERVICE. The working location is KOLKATA, India. Interested candidates can apply online as soon as possible. The detailed eligibility and application process are given below.
CUSTOMER SERVICE Opportunity at Capgemini | KOLKATA – Overview
| Company Name: | Capgemini |
| Job Role: | CUSTOMER SERVICE |
| Location: | KOLKATA |
| Work Mode: | On-site |
| Last Date to Apply: | ASAP |
Job Description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Skills Required:
- Strong Communication & Customer Service Skills
- 1 to 3 years of international contact centre experience.
- Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools
- Must possess excellent written and oral communication, listening, and comprehension skills.
- Stellar customer service skills and the ability to de-escalate customer frustration.
- Superior problem-solving skills and the ability to work independently and objectively.
Responsibility:
- Possess strong knowledge & Business understanding of Customer Service role
- Flexible to work in 24*7 shift including night shifts
- Should have Collaboration skill to work with the team
- Self-Management
