Customer Support Opportunity 2025 | Infosys BPM is hiring Customer Support. The working location is Bangalore, India. Interested candidates can apply online as soon as possible. The detailed eligibility and application process are given below.
Customer Support Opportunity at Infosys BPM | Bangalore, Pune and Mysore – Overview
| Company Name: | Infosys BPM |
| Job Role: | Customer Support |
| Location: | Bangalore, Pune and Mysore |
| Work Mode: | On-site |
| Last Date to Apply: | ASAP |
Job Description
- We are hiring candidates for Customer Support and Service Desk – Voice Process for Bangalore, Pune and Mysore Location. Please walk-in for interview on 25th and 26th March 2025 at Pune Location.
- Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.
- Bangalore, Pune and Mysore
Skills Required:
- Excellent in communication
- Need to work on US shift timings.
- Need to complete specific and dedicated training programs set by the client.
- 24*7 , flexible shifts
- 100% WFO , no hybrid
- Preferred Qualifications: Any Graduate
Responsibility:
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
- Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Productivity applications like Microsoft office tools.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
