Deloitte Hiring: IT Operations Analyst 2026:-
Deloitte is hiring candidates for the role of “Analyst – IT Service Operations & PMO” in Bengaluru, India. Complete details are given below.
| Company :- | Deloitte |
| Job Role :- | Analyst – IT Service Operations & PMO |
| Location :- | Bengaluru |
| Department :- | Delivery Center of Excellence (CoE) – Operations |
| Experience :- | 2–3 Years |
| Salary :- | As per Company Standards |
| Last Date to Apply :- | ASAP |
Role Overview:-
As an Analyst – IT Service Operations & PMO, you will support IT service delivery, ITSM initiatives, and project management governance within Deloitte’s Delivery Center of Excellence (CoE). The role involves analyzing operational data, improving service delivery processes, creating executive reports, and collaborating with cross-functional teams to drive operational excellence.
Educational Requirements:-
- B.E / B.Tech
- BCA
- B.Sc (CS / IT)
- MCA
- M.Tech (Preferred)
Key Skills:-
Technical Skills
- IT Service Management (ITSM)
- Incident, Problem & Change Management
- PMO Governance
- Data Analysis & Reporting
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Office Suite
- Operational Metrics & Dashboard Reporting
Soft Skills
- Analytical Thinking
- Stakeholder Management
- Executive Communication
- Presentation Skills
- Problem-Solving
- Cross-functional Collaboration
- Attention to Detail
- Organizational Skills
Roles & Responsibilities:-
- Support ITSM processes and service delivery operations
- Monitor service levels and ensure SLA compliance
- Collect, analyze, and report operational performance metrics
- Develop dashboards and executive presentations
- Track project milestones, risks, and governance activities
- Coordinate PMO activities across project teams
- Collaborate with internal teams and stakeholders
- Support continuous improvement initiatives within the CoE
- Maintain project documentation and reporting standards
Preferred Qualifications:-
- 2–3 years of experience in IT Service Operations or PMO
- Strong understanding of ITIL/ITSM concepts
- Advanced Microsoft PowerPoint and Excel skills
- Experience in client-facing IT service delivery environments
Company Benefits:-
- Work with a global consulting leader
- Exposure to enterprise IT service operations
- Career growth through learning and certification programs
- Collaborative and innovation-driven work culture
- Opportunity to work on high-impact client projects
Deloitte Hiring: IT Operations Analyst 2026 Application Process:-
Interested candidates can apply from the given below link.
Apply Link:- Click Here To Apply
Note:- Only the shortlisted candidates will be notified for the further interview process.