Helpdesk Executive Opportunity 2025 | JLL Technologies is hiring Helpdesk Executive . The working location is Bengaluru, India. Interested candidates can apply online as soon as possible. The detailed eligibility and application process are given below.
Helpdesk Executive Job Openings At JLL Technologies | Bengaluru- Overview
| Company Name: | JLL Technologies |
| Job Role: | Helpdesk Executive |
| Location: | Bengaluru |
| Work Mode: | On-ste |
| Last Date to Apply: | ASAP |
Job Description
- Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Skills Required:
- Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be effectively communicating the grievances of Tenants/Customers/Vendors/Inter-Departments and ensure timely solution. You should have a good problem solving skills.
- Qualifications
- You will have a Diploma/Degree / Marketing OR any equivalent, with min 2-3 years of work experience in Real Estate/ Hotel or Construction Industry/ CRM/ Helpdesk.
Responsibility
- Acts as the first point of contact for tenant service calls, requests and issues.
- Directs tenant service requests to the appropriate department for resolution including engineering, maintenance, cleaning, mechanical and vendors.
- Responsible for issuing and obtaining approvals for day to day tenant work permit requests.
- Must diligently support and maintain good working relationships with tenants and vendors.
- Regularly monitor the tenant stock levels, style variants and display standards.
- Observe and analyse the tenant sales team standards to ensure customer experience and provide necessary inputs to help improve the quality.
- Responsible to conduct store audits including F&B outlets
- Assists property management with day-to-day operation of the property in accordance with policies/procedures and client needs.
- Responsible to provide various analysis as per the directions of HOD. (Should have good system knowledge)
