Helpdesk Senior Representative Opportunity 2025 | NTT DATA is hiring Helpdesk Senior Representative. The working location is Bangalore, India. Interested candidates can apply online as soon as possible. The detailed eligibility and application process are given below.
Helpdesk Senior Representative Job Openings At NTT DATA| Bangalore β Overview
Company Name: | NTT DATA |
Job Role: | Helpdesk Senior Representative |
Location: | Bangalore |
Work Mode: | On-site |
Last Date to Apply: | ASAP |
Job Description
- NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
Skills Required:
- Graduate with minimum 6 months experience in a technical support role
- -basic MS troubleshooting.
- -Basic computer knowledge.
- -Basic TS on networking.
- -Basic technical skills for troubleshooting on issues related to computers.
- Requirements :
- – 6 Months of experience.
- – Good Communication Skills.
- – rotational shift.
- – Basic Technical TS skills.
Responsibility:
- We are currently seeking a Helpdesk Senior Representative – Fresher to join our team in Bangalore, KarnΔtaka (IN-KA), India (IN).
- Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.
- -typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.