IGT Solutions is looking for enthusiastic Customer Care Executives in Gurugram, welcoming candidates with 0 to 5 years of experience. This role involves managing client interactions via calls and chats, resolving service issues, and ensuring customer satisfaction. Ideal for individuals with strong communication skills and a passion for helping people, this position offers a supportive environment and growth opportunities at a leading BPO organization.
Interested candidates can apply online as soon as possible. The detailed eligibility and application process are given below.
IGT Solutions is Hiring: Customer Care Executive | Gurugram – Overview
| Company Name: | IGT Solutions |
| Job Role: | Customer Care Executive |
| Location: | Gurugram |
| Work Mode: | On-site |
| Last Date to Apply: | ASAP |
Job Description:
- Date and Time: 11th JulyΒ –Β 20th JulyΒ ,Β 9.30 AM – 5.30 PM
- Role:Β Customer Retention – Voice / Blended
- Industry Type:Β BPM / BPO
- Department:Β Customer Success,Β Service & Operations
- Employment Type:Β Full Time, Permanent
- Role Category:Β Voice / Blended
- EducationUG:Β Graduation Not Required
Skills:
- Key Responsibilities:-Β – Handle customer inquiries and resolve issues efficiently.
- – Deliver excellent customer service and enhance customer satisfaction.
- – Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience.
- – We have chat, voice, non voice process
- – International and domestic process
- Requirements:-Β – Undergraduate with 6 months of experience
- – Graduates Freshers or with 6 months of experience
- – Strong communication and interpersonal skills
- – Brilliant English Spoken
- Benefits:-Β – Transport facility (Odd hours)
- – Rotational Shifts – Lucrative Incentive
- Interview Rounds:-Β – HR Round
- – Voice Assessment
- – Travel Test
- – Operations Round
