International Voice process – Freshers & Experienced Opportunity 2025 | IQVIA is hiring International Voice process – Freshers & Experienced. The working location is Chennai, India. Interested candidates can apply online as soon as possible. The detailed eligibility and application process are given below.
Software Developer Job Openings At IQVIA| Bengaluru – Overview
| Company Name: | IQVIA |
| Job Role: | International Voice process – Freshers & Experienced |
| Location: | Chennai |
| Work Mode: | On-Site |
| Last Date to Apply: | ASAP |
Job Description
- NTT DATA Hiring for International Voice process – Freshers & Experienced
- Work Mode –Β In office
- Experience –Β 0 to 3 Years
- Cab Facility –Β One way Cab (Drop)
Responsibility:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
Skills:
Ability to work regularly scheduled shifts fromΒ Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM.
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions
