Amazon is hiring candidates for the role of Quality Specialist – LMAQ for the Bangalore, Karnataka, India location. The complete details about Amazon Off Campus Recruitment are as follows.
Qualifications
Required Qualifications & Skills:-
- Basic Qualifications: Bachelor’s degree
- Good communication skills – both verbal and written
- Demonstrated ability to work in a team
- Sound problem solving ability and analytical skills
- Proven ability to work productively and efficiently in an independent setting
- Excellent attention to detail and work with the highest level of accuracy
- Preferred Qualifications:
- Working Knowledge of MS Office products such as Word and Excel
- Excellent communication and data presentation skills Fluent written and spoken English
Skills Required
The Last Mile Analytics & Quality Team is looking for a Transportation Quality Specialist who will act as the first level of support for address resolution, geocode correction maps edits, driver support and static route management in Last Mile along with other operational issues and activities related to Transportation process and optimization.
- Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions
- Identify patterns emerging in the audits and contribute to process/program improvements
- Provide timely response to stakeholders on related tasks as per SOP and SLA
- Systematically escalate problems to the relevant owners/ teams according to pre-determined process.
- Highlight exceptions within SOPs, work types to managers to improve work flow
- Maintain records of day to day work by updating trackers or workflow tools
- Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks
- Understand performance metrics for driving business goals
- Work in a collaborative environment and contribute to the growth of the respective team/program
- Develop a global perspective and understand the nuances of various geographies that Amazon operates in
- Provides inputs on new metrics and tools. Comes up with suggestions to improve productivity and quality. May be involved in improvement(s) (Kaizen) work outs
Note:-
- Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational – changes based on business requirement)
- Weekly Off: Rotational two – consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days change based on business requirement)
Amazon Off Campus Recruitment Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds