BT Group Off Campus Hiring BT Group is hiring candidates for the role of Trainee Associate Engineer- MID for the Gurugram, India location. The complete details about BT Group Off Campus Hiring are as follows.
Qualifications
BT Group Off Campus Hiring
Roles & Responsibilities(What you’ll be doing):-
The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support excellence regarding the BT Group’s solution portfolio, all with full supervision.
- Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group’s resource pool, within guidelines and under full supervision.
- Gathers customer information and performs basic analysis and understands customer needs to provide customer service insight for the efficient management of customer issues.
- Executes and delivers routine work clearly covered by existing procedures in order to achieve objectives and the vision of the Customer Service team.
- Handles professionally and effectively with customer contacts, showing resilience and sound decision-making whilst under pressure.\
- Participates in the continuous improvement activities to improve the customer service team processes.
BT Group Off Campus Hiring
Skills Required
BT Group Off Campus Hiring
The skills you’ll need:-
- Customer Success
- Complaint Management
- Information Management
- Communication
- Requirements Analysis
- Continuous Improvement
- Issue Resolution
- Problem-Solving
- Billing
- Interpersonal
- Time Management
- Customer Relationship Management
- Technical Support
- Issue Escalation
BT Group Off Campus Hiring Application Process:-
Apply In Below Link
Apply Link :- Click Here To Apply(Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds.
DXC Technology Recruitment Drive
Flipkart Off-Campus Drive
