Cognizant Careers recruitment drive 2023 Cognizant Careers Recruitment Job Opportunity is hiring for the post of Process Executive -Voice. A student from various disciplines can apply for the Cognizant Careers recruitment drive 2023. Interested and eligible candidates can read more details below
Qualifications
Cognizant Careers recruitment drive 2023
Cognizant Careers Eligibility Criteria:
- 10th / 12th Pass / BE/BTech/MCA from any stream.
Cognizant Careers Job Description:
Cognizant is hiring candidates for the post of Process Executive -Voice.
Cognizant Careers Job Responsibilities:
- Administering and helping to manage Client Product support for the customers who call/chat or email in the support center.
- Customer support to international customers over the phone for voice process (INBOUND and Outbound calling).
- Client products to the customer (Analytics, YouTube, etc).
- Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with the BD team to increase the span of services and add new clients.
- Create and manage Risk and mitigation plans based on discussions with project stakeholders.
- They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications.
- Report to the manager on performance status and any escalations.
Cognizant Careers recruitment drive 2023
Skills Required
Cognizant Careers recruitment drive 2023
Preferred skill:
- Analytical and problem-solving skills
- Organization and time management skills
- Communication skills to interact and present findings to team members
- Attention to detail and follow-through skills
- Ability to work independently and as part of a team
- Willingness to travel.
How to Apply for Cognizant career Recruitment 2023?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
