Concentrix Off Campus Drive

Concentrix Off Campus Drive Concentrix is hiring candidates for the role of Associate, Real Time Management for the Bangalore, India location. The complete details about Concentrix Off Campus Drive are as follows.

Job Position: Associate, Real Time Management
Job Location: Bangalore, India
Salary Package: As per Company Standards
Full/Part Time: Full Time
Req ID:
Education Level: Graduation

Qualifications

Concentrix Off Campus Drive

Educational Qualification:- Graduate

Key Skills and Knowledge:-

Good analytical, numerical and problem-solving skills.
Must possess effective organizational skills and time management skills with the ability to multitask proficiently.
Must be able to respond quickly and logically in a fast-paced environment, making accurate decisions under pressure
Strong team building and leadership skills, including strong logical thought processes.
Excellent written and verbal communication skills required to interact with internal stakeholders and client representatives.
Ability to work self-reliantly with minimal supervision, meeting multiple deadlines in a high-pressure environment.

Roles and Responsibilities:-

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance.

As a Real Time Associate would get exposure to Call Center Managing process, tools & application along with visibility in the organization.
Monitor programs for Real Time Adherence, Schedule Adherence, Work Force Management Functions, provide Tier-1 helpdesk support for CIS.
Work on application such as CMS< IEX, IMDS WFM now etc.
Provide input to stakeholders and drive labor management.
Interact with Client Command Centre’s, Work Force Management Groups, Technology & Network Services Teams.
Handle CIS Internal Customers.