Ford Hiring Support Analyst:-

Ford is hiring candidates for the role of Support Analyst for the Chennai, Tamil Nadu, India location. The complete details about Ford Hiring Support Analyst are as follows.

  • Job Position: Support Analyst
  • Job Location: Chennai, Tamil Nadu, India
  • Salary Package: As per Company Standrads
  • Full/Part Time: Full Time
  • Req ID: 25058
  • Education Level: Bachelor's Degree or equivalent


  • Qualification Required: Bachelor’s Degree
  • Preferred Degree: Bachelor of Engineering

Roles & Responsibilities:-

As a Support Analyst, the candidate would be responsible to act as an SME for critical manufacturing IT applications.

  • Analyse, troubleshoot production incidents
  • Monitor health status of  applications
  • Problem Investigation and Root cause analysis
  • Perform application deployments
  • Develop monitoring solutions with latest monitoring tools (Splunk, Dynatrace, WhatsUp Gold etc..)
  • Process automation through tools like Pega
  • Actively participate in all team agile ceremonies
  • Communicates with the business customers, Plant IT, ITO Operations team and Global support teams on a day-to-day basis and resolves incidents.
  • Lead & support problem management and drive for efficiency.
  • Ensure adherence to CTQ in production support engagement.
  • Ensure that appropriate security and controls are adhered .
  • Ensure appropriate use of Ford IT processes, tools and methodologies within application.
  • Documentation handling (Product specification, User Guides, Product Change Notice etc.)
  • Guides and coach’s other Support Analyst on product teams.
  • Organize team learning events.

Skills Required

Ford Hiring Support Analyst Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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