Ford Hiring Support Analyst:-
Ford is hiring candidates for the role of Support Analyst for the Chennai, Tamil Nadu, India location. The complete details about Ford Hiring Support Analyst are as follows.
Qualifications
- Qualification Required: Bachelor’s Degree
Roles & Responsibilities:-
As a Support Analyst, the candidate would be responsible to act as an SME for critical manufacturing IT applications.
- Analyse, troubleshoot production incidents
- Monitor health status of applications
- Problem Investigation and Root cause analysis
- Perform application deployments
- Develop monitoring solutions with latest monitoring tools (Splunk, Dynatrace, WhatsUp Gold etc..)
- Process automation through tools like Pega
- Actively participate in all team agile ceremonies
- Communicates with the business customers, Plant IT, ITO Operations team and Global support teams on a day-to-day basis and resolves incidents.
- Lead & support problem management and drive for efficiency.
- Ensure adherence to CTQ in production support engagement.
- Ensure that appropriate security and controls are adhered .
- Ensure appropriate use of Ford IT processes, tools and methodologies within application.
- Documentation handling (Product specification, User Guides, Product Change Notice etc.)
- Guides and coach’s other Support Analyst on product teams.
- Organize team learning events.
Skills Required
Ford Hiring Support Analyst Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
