Genpact Mega Virtual Drive is hiring candidates for the role of Fresher – Voice (English & Hindi) for the Hyderabad, Telangana, India location. The complete details about Genpact Mega Virtual Drive are as follows
Qualifications
Required Qualifications & Skills:-
Minimum Qualifications:
- Any graduate except law
- Fluent in Hindi and English
- Freshers are eligible
Preferred Qualifications:
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- You should be able to work on a flexible schedule (including weekend shift)
Job Description & Responsibilities:-
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Time and Venue:-
- Genpact Mega Virtual Drive for Voice (Hindi + English) on 11th September 2023 (Wednesday)
- 11th October, 12.00 PM – 2.00 PM
- Zoom ID: https://genpact.zoom.us/j/2975179680
Skills Required
Genpact Mega Virtual Drive Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
