Genpact Mega Virtual Drive 

Genpact Mega Virtual Drive  is hiring candidates for the role of Fresher – Voice (English & Hindi) for the Hyderabad, Telangana, India location. The complete details about Genpact Mega Virtual Drive are as follows


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  • Job Position: Fresher – Voice (English & Hindi)
  • Job Location: Hyderabad, Telangana, India
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID:
  • Education Level: Any graduate except law

Qualifications

Required Qualifications & Skills:-

Minimum Qualifications:

  • Any graduate except law
  • Fluent in Hindi and English
  • Freshers are eligible

Preferred Qualifications:

  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • You should be able to work on a flexible schedule (including weekend shift)

Job Description & Responsibilities:-

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

  • Respond to customer queries and customers concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and advance product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Time and Venue:-

Genpact Mega Virtual Drive 

 

Skills Required

Genpact Mega Virtual Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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