Genpact Off Campus Drive

Qualifications

Genpact Off Campus Drive 

Required Qualification & Skills:-

• Any Graduate
• Good knowledge of the insurance domain
• Effective written, verbal, and listening communication skills
• Research and analytical skills
• Detail-oriented
• Effective interpersonal and team-handling skills
• Ability to balance timeliness, accuracy and productivity independently
• Adjust easily to changes required as a result of workload re-assignment and business processes
• Teamwork – Achieve team objectives effectively through workload prioritization
• Business awareness
• Highly skilled in computer navigation
• Average keyboarding speed with high accuracy
• Proficiency in the English language
• Data gathering, logic, and numerical ability
• Proficiency using MS Office Suite (Word, Excel, Outlook)

Job Description & Responsibilities:-

• Ensure that assigned targets in accordance with SLA metrics are met
• Ensure that the quality of transactions is in compliance with predefined parameters laid down by SLA metrics
• Provide relevant process reports on a timely basis
• Ensure adherence to established attendance schedules i.e., per predefined rosters
• Ensure adherence to company policies and procedures
• Coaching and grooming of team members to build a strong and efficient team
• Good analytical and problem-solving skills
• Ability to communicate verbally and through emails with businesses
• Eye for detail and high level of accuracy
• Ability to prioritize effectively, and be flexible as needs change
• Positive attitude with a focus on continuous process improvement and an open mind to change
• Proven ability to build effective working relationships with clients & internal stakeholders

Genpact Off Campus Drive