Genpact Recruitment off campus 2023 has announced a new job opening for the position of Process Associate at Genpact. This is a fantastic opportunity for students from various disciplines who are looking to start their careers in the field of Process Associate
Qualifications
Job Responsibilities:
- Respond to customer queries and customer concerns
- Provide support for data collection to enable Recovery of the account for end-user
- Maintain a deep understanding of client processes and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- Exhibit a capacity for critical thinking and analysis.
- Showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Genpact Recruitment Eligibility Criteria:
- Any graduate degree or equivalent with a strong academic record from any stream.
Skills Required
Preferred skill:
- Good communication and analytical skills.
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer-centric approach
- Excellent proficiency with written English and with a neutral English accent
- Should be able to work on a flexible schedule (including weekend shifts)
About Genpact:
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create a competitive advantage
