Genpact Off Campus Recruitment 

Genpact Off Campus Recruitment  Genpact is hiring candidates for the role of Management Trainee – OTC (Collections)-HEA008690 for the Hyderabad, India location. The complete details about Genpact Off Campus Recruitment are as follows.

  • Job Position: Management Trainee – OTC (Collections)-HEA008690
  • Job Location: Hyderabad, India
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID:
  • Education Level: Graduation


Genpact Off Campus Recruitment 

Required Qualification & Skills:-

  • Any Graduate
  • Strong Communication Skills (verbal and written)
  • High Energy level

Preferred qualifications:

  • Good customer handling skills

Job Description & Responsibilities:-

Genpact is looking for professionals with OTC-proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream Collection/Exceptions

  • Collection of past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
  • Respond to email /phone queries related to the disputed invoice
  • Research and analyze the disputes/deductions in ERP
  • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
  • Find opportunities and recommend solutions for process and automation improvements
  • Daily reporting of individual portfolios to track and supervise the past dues
  • Implement a collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
  • Work as a phenomenal teammate to process any Adhoc request in a timely manner.
  • Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly, optimally and expertly.
  • Call out problems to senior staff members and or management as appropriate.

Genpact Off Campus Recruitment 

Genpact Off Campus Recruitment 




Skills Required

Genpact Off Campus Recruitment 

Genpact Off Campus Recruitment Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds.

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