Genpact Recruitment Drive:-
Genpact is hiring candidates for the role of Wealth WFM/BI – Business Analyst-BFS035886 for the Bangalore, India location. The complete details about Genpact Recruitment Drive are as follows.
Qualifications
- College Graduate
- Excellent comm. skills – Verbal & Written
- Good Excel/Presentation skills
- Good people connect with outstanding PR skills
- Understanding on sourcing & market / competition
- Eye for detail and quick response time
- Ability to drive compliance & process adherence
Roles & Responsibilities:-
In this role, you will be a part of the core sourcing team and drive different channels for timely delivery. Need to understand every requirement from business as it comes in and drive sourcing in the right direction
- Monitors and manages activities to support service level agreements for Philippines
- Monitors real-time agent schedule adherence
- Monitor attendance
- Optimizes breaks the day of or day before the actual schedule
- Conducts root cause analysis of SLA deviations, action plan development and resolution
- Inputs daily exception request then updates schedules
- Administers entitlement planning and scheduling
- Produces and analyzes daily efficiency reports
- Publish reports required by stakeholders
- Attends centralized or site management meeting, as required
- Supports process improvements, Lean/Six Sigma projects
- Other assigned tasks as required by the business
- Knowledge on collections is an advantage
- Forecast required Head Count for incoming business (Staffing requirement and forecasting)
Skills Required
Genpact Recruitment Drive Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
