Google Recruitment Drive | At Google Operations Center, we provide caring and knowledgeable support for Google users and customers. From troubleshooting product issues to providing around-the-clock advertiser assistance, you can be part of the teams that help Google users and customers solve problems and accomplish their goals.
Qualifications
Google Recruitment Drive
Job description
As the Marketing Program Management Lead, you will serve as a strategic partner between Marketing stakeholders and the offshore production team, you are responsible for managing email marketing requests, gathering requirements, defining project plans, and ensuring flawless campaign execution by partnering with the offshore team , and own delivering quality marketing programs within SLAs.
- Manage dedicated digital offshore production team to build and deliver quality marketing programs globally
- Responsible for operational, organizational business metrics for the program. Focus on business excellence, training, certifications, process management, SOPs, new ideas and collaboration across teams.
- Responsible for ongoing training of MarTech Tool skills and apprise marketing operations team of changes based on upgrades
- Leads, manages, and coaches off-shore marketing operations team during escalations including issue analysis and resolution
- Translate complex MarTech and production requirements into an optimal marketing management that meets business objectives and marketing strategy
- Support in marketing automation tool improvement projects
Google Recruitment Drive
Skills Required
Minimum Requirements
- Overall 9 years experience in project management roles, coordinating projects across multiple organizations/cross functional teams; with 2 years experience in email marketing and marketing automation tools such as Marketo, Eloqua, Marketing Cloud, etc
- Experience in various email marketing technology tools and digital marketing automation program management such as email, paid media, event experience
- Experience working with enterprise companies
Preferred qualifications
Having as many of these specific qualifications is a plus, but transferable skills/experiences may be equally valuable:
- Highly analytical, with a track record of being a strong problem solver
- Presenting to business stakeholders, and driving value for the business
- Understanding of marketing operations, processes, business requirements.
- Comfortable operating in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects
Google Recruitment Drive
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