Groww Off Campus Recruitment hiring candidates for the role of Customer Success Executive for the Across India locations. The complete details about Groww Off Campus Recruitment are as follows.
Qualifications
Required Qualifications & Skills:-
- Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
- No backlogs and Gap years during education
Expectations from successful candidates are:
- Eagerness to learn about the company’s products and their capabilities.
- Ability to manage high volume of inbound customer queries.
- Technical aptitude and the ability to understand and explain complex concepts in simple terms.
- Ability to empathize with the customer and high customer centricity.
- Knowledge of other regional languages is helpful if the company works within the country.
Roles & Responsibilities:-
- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred
Skills Required
Groww Off campus Recruitment Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
