HBC Off Campus Recruitment:-
HBC is hiring candidates for the role of Trainee – POS for the Bangalore, Karnataka, India location. The complete details about HBC Off Campus Recruitment are as follows.
Qualifications
- Bachelor’s degree preferred in related field.
- 1-5 years of Call Center/Register Experience
- Excellent verbal and written communication skills. Good listening skills.
- Ability to stay calm under pressure
- Solid understanding of credit card fraud.
- Dependable attendance work history.
- Strong sense of urgency to complete work quickly and accurately.
- 1-3 years of operations experience in a contact center, bank or retail environment.
- Demonstrated ability to work independently and multi-task. Computer literate – able to learn and utilize multiple systems.
- Analytical skills – ability to sort through details and connect seemingly unrelated data points
Roles & Responsibilities:-
- Reviews the approved ORC cases placed in the POS Saks Queue and processes the refund using the POS register. Sends back invalid or incomplete ORC cases to the Risk Support Team
- Conduct preliminary investigations to find missing Csmart datelines when working the POS
- The POS Agent reviews the approved ORC cases placed in the POS Saks Queue and processes refunds utilizing the POS register.
- Sends back invalid or incomplete ORC cases to the Risk Support Team.
- Conduct preliminary investigations to find missing Csmart datelines when working the POS Saks Escalations queue.
- They also assist with processing gift card cases and sending out physical gift cards to Saks.com customers.
- Assist with projects as needed
Skills Required
HBC Off Campus Recruitment Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
