HP is hiring a Data Analyst

HP is hiring Data Analyst:-

HP is hiring candidates for the role of Data Analyst for the Bangalore location. The complete details about HP is hiring a Data Analyst as follows.

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Job Position: Data Analyst
Job Location: Bangalore
Salary Package: Upto 18LPA
Full/Part Time: Full Time
Req ID: 3139227
Education Level: Four-year Degree in Mathematics, Statistics, Economics, Computer Science, or any other related discipline

Qualifications

Education & Experience Recommended:-

Four-year Degree in Mathematics, Statistics, Economics, Computer Science, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 4+ years of work experience, preferably in data analytics, database management, statistical analysis, or a related field.

Preferred Certifications:-

Programming Language/s Certification (SQL, Python, or similar)

Knowledge and Skills:

Data Analysis, Data Management, Data Modeling, Data Quality, Data Science, Data Visualization and Data Warehousing
Using data collection and analysis tools and software packages to gather, integrate and analyze data from multiple sources.
Strong analytical, statistical and problem solving skills.
Understanding of industry quality standards and methodologies.
Using empirical and root- cause analysis, modeling, and testing methodologies to identify areas for process improvement.
Excellent written and verbal communication skills; mastery in English.
Ability to effectively communicate plans, proposals, and results, and negotiate options at different levels.

Cross-Org Skills

Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Skills Required

Job Summary

This role is responsible for collecting, analyzing, interpreting, and presenting data to support decision-making and provide insights to the organization. The role works with large datasets to identify trends, patterns, and correlations, helping businesses make informed choices and optimize their operations. The role utilizes various tools, techniques, and analytical skills to extract meaningful information from data and communicate their findings to non-technical stakeholders.

Responsibilities:

Understanding business requirements, creating reports, analytics and business intelligence
Works with global reporting teams to set up and adapt standard reporting, based on business requirements.
Works together with Customer Care Center teams/internal customers to capture and met business requirements
Create reports and business intelligence to better understand operational performance of our Contact Centers
Provides insight on call drivers and customer satisfaction drivers
Analyze ways to avoid calls by providing solutions on the web
Identifies anomalies in data to enable issue prevention
Optimization and standardization
Identify improvement opportunities