HSBC Recruitment 2023 HSBC Recruitment hiring for the post of Contact Centre Representative. A student from various disciplines can apply for the HSBC Recruitment drive 2023. Interested and eligible candidates can read more details below
Qualifications
HSBC Recruitment 2023
Eligibility Criteria:
- Must have an education standard of at least a high school diploma and be of legal working age.
Job Description:
HSBC is hiring candidates for the post of Contact Centre Representative.
Job Responsibilities:
- Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer issues at first contact where possible.
- Delivers what is promised in line with customer expectations
- Offers value-added products and services based on customer needs analysis and ensures customer understanding of those products
- Individual service, quality, and sales targets through proactively introducing customers to new and value-adding products and services that meet their needs.
- Targets on efficiency, quality, and effectiveness.
- Adherence to documented policies and procedures.
HSBC Recruitment 2023
Skills Required
HSBC Recruitment 2023
About HSBC:
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, and respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and, opportunities to grow within an inclusive and diverse environment.
Preferred skill:
- Must be proficient language(s) required by the process
- Open to working flexible shifting schedules
- Must be flexible, customer-centric, and have the ability to thrive in a team environment seeking feedback and open to development
- Takes pride in delivering what is promised in line with the customer and service expectations
- Wants to do a good job, is concerned about getting it right for the customer, and checks everything is in order
- The ability to work in a high-volume, fast-paced environment is required
- Proficiency with personal computers and basic software packages and specialized applications.
- Excellent communication skills and is polite and friendly at all times.
- Displays patience and empathy.
How to Apply for HSBC Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.
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