iLink Digital Recruitment Drive | Intern – Fresher | IT Services

Qualifications

Required Qualifications & Skills:-

• High school diploma or equivalent (bachelor’s degree preferred).
• Proven experience as a Front Desk Executive or similar role is a plus but not mandatory for interns.
• Exceptional interpersonal and communication skills.
• Friendly and professional demeanor.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite.
• Basic knowledge of office equipment (e.g., fax machines and printers).
• Ability to handle high-pressure situations with poise and professionalism.

Job Description & Responsibilities:-

As a Front Desk Executive at iLink you will be the first point of contact for our clients and visitors. Your role is crucial in creating a positive and professional first impression. You will be responsible for managing all front desk operations and providing excellent customer service.

• Welcoming Guests: Greet clients and visitors with a warm and friendly demeanor. Ensure they feel welcome and comfortable.
• Answering Inquiries: Respond to phone calls, emails, and in-person inquiries, providing accurate information and directing them to the appropriate personnel.
• Scheduling: Manage appointments and reservations, ensuring the efficient use of meeting spaces and resources.
• Administrative Support: Assist in various administrative tasks, such as data entry, filing, and handling mail.
• Maintaining Cleanliness: Keep the front desk area, lobby, and waiting areas clean, organized, and presentable at all times.
• Security: Monitor and maintain visitor logs and security procedures, ensuring the safety of our premises.
• Handling Queries: Address customer queries, concerns, and requests promptly and professionally.
• Communication: Communicate effectively with colleagues and other departments to coordinate visitor needs and requirements.