Infosys BPM Mega Hiring Program 2025 :-
Infosys BPM is hiring candidates for the role of Customer Service Associate for the Bengaluru, Karnataka, India locations. The complete details about Infosys BPM Mega Hiring Program 2025 are as follows.
| Company Name:- | Infosys BPM |
| Required Education: | Graduation |
| Required Skills: | Excellent communication skills. Ability to empathize with customers. Proficiency in using CRM software. |
| Job Category: | Customer Service |
| Job Type: | On-site – Full-time |
Qualifications
Required Skills:
- Excellent communication skills.
- Ability to empathize with customers.
- Proficiency in using CRM software.
Preferred Skills:
- Experience in customer service.
- Problem-solving skills.
About the Role: The role involves handling customer calls to resolve their queries and concerns while providing excellent customer service.
Roles & Responsibilities:
- Handle customer calls to resolve their queries and concerns.
- Provide excellent customer service by listening actively, empathizing with customers’ issues, and offering solutions.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex customer issues that require escalation.
- Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
Committed to providing exceptional customer service and fostering a culture of inclusivity and teamwork.
Skills Required
For More Information:
- Call Anusha 7815982900
- Call Suman 7848820047
- Call Pooja 9886112704
Infosys BPM Mega Hiring Program 2025 Application Process:-
Apply In Below Link
Note:– Only shortlisted candidates will receive the call letter for further rounds
