Infosys BPM Walk-In Drive | Process Executive – Fresher / Experienced | 07th February 2024

Infosys BPM Walk-In Drive:-

Infosys BPM is hiring candidates for the role of Process Executive/ Senior Process Executive for the Chennai, Tamil Nadu, India locations. The complete details about Infosys BPM Walk-In Drive are as follows.

  • Job Position: Process Executive/ Senior Process Executive
  • Job Location: Chennai, Tamil Nadu, India
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID:
  • Education Level: Graduates


  • Education and other requirement: & BBA (preferably) & arts Graduates.
  • Skills: Good analytical and communication skills. Basic knowledge in MS office.
  • Good analytical and communication skills
  • Basic knowledge in MS office.
  • JL2A: Candidates Passed out from 2018 2023.
  • JL 2T & 2B: 2019 & 2022 can be considered.
  • Candidates must know English language.

Job description & Responsibilities:-

  • Responsible for handling customer request meeting all the SLAs (TAT, productivity, and Quality).
  • Active participation in team building activities.
  • Adaptability in learning newer technologies and changing business needs.
  • Collaborates with the teams to bring in process improvements or ideas.
  • All 5 days work from Office.
  • Relevant experience in banking or finance domain is a added advantage.
  • To improve customer confidence being empathetic to a variety of new and experienced learners needs.
  • Help to implement and improve processes and procedures within the team allowing strong service focused deliverables.
  • Actively support customer queries on general enquiry, activations, fulfillment, disputes ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner.
  • Escalate an issue according to the company escalation processes.
  • Ensure Customer Service Level Agreements are met or exceeded.
  • Respond to customer enquiries in a timely and efficient manner.
  • Ensure appropriate documentation of the interaction on the customers account in the prescribed format.
  • Execute transactions as per prescribed guidelines and timelines.
  • Ensure customer/user confidentiality and data protection at all times

Walk-In Drive Details:

  • Interview Date: 07th February 2024
  • Interview Time: 09 AM till 12.00 PM
  • Infosys Limited – Address No 138, Old Mahabalipuram Road, Sholinganallur, Chennai, Tamil Nadu 600119

Skills Required

Infosys BPM Walk-In Drive Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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