Lever Recruitment 2023

Qualifications

Lever Recruitment 2023

Lever off Campus Eligibility Criteria:

• Bachelor’s degree from any stream.

Lever off Campus Job Description:

Lever is hiring candidates for the post of Chief Customer Officer.

Lever off Campus Job Responsibilities:

• Represent the voice of the customer cross-functionally across Employ driving focus on customer outcomes, value and experiences
• Operationalize a seamless customer journey built of customer value across all functions using tools and technology to drive revenue
• Create proactive, repeatable processes and playbooks to drive a consistent and strong customer experience to improve efficiency, productivity and self-service internally and for customers
• Drive strategy, structure, management and operations of the professional services organization including technical consulting teams aligned to key business and finance metrics
• Develop a comprehensive partner strategy including strategy, onboarding, certification and measurement of partners

• Build strong alignment with peers across the Revenue, Product, Marketing,

  Finance and other teams.
• Demonstrates operational excellence with a metrics-driven, results-oriented approach focusing on gross and net retention
• Recruit, motivate, and retain a high performing Customer-focused organization, driving employee engagement, satisfaction and morale

Preferred skill:

• Functional leadership experience across multiple post-sales functions (Customer
• Success, Professional Services, Customer Support)
• Experience building strong cross-functional relationships
• Understanding of working with complex solutions globally
• Ability to create relationships with our C-Level customer executives
• Strong desire to focus on delighting customers

• Strong experience in launching programs to improve Customer outcomes and

  experiences
• Leadership experience operating at scale. 

Lever Recruitment 2023