Mega Walk-In Drive In HCL :-
HCL is hiring candidates for the role of Customer Care Representative for the Noida, Uttar Pradesh, India locations. The complete details about Mega Walk-In Drive In HCL are as follows.
| Company Name:- | HCL |
| Required Education: | Graduation |
| Required Experience: | Any Graduate / Under Graduate can apply |
| Required Skills: | Helpful, empathetic, and enthusiastic about customer service |
| Salary Range | Upto INR 4 LPA – 7 LPA |
| Employment Type: | Full Time, Permanent |
| Role Category: | Voice / Blended |
| Department | Customer Success, Service & Operations |
| Industry Type | BPO / Call Centre |
Qualifications
- Any Grad/UG can apply (No Regular Students / No Law Graduate) – B.tech, M.tech, BCA, MCA candidate is not eligible
- Age Criteria: – 18 Years to 32 Years
- Excellent communication skills – both verbal and written – with a professional telephone etiquette
- Helpful, empathetic, and enthusiastic about customer service
- Freshers in US Inbound calling preferably
Job Description & Responsibilities:
Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US customers.
- Answer all inbound queries as per call flow procedure.
- Adherence to process to ensure high quality and customer service.
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
- Break schedule adherence.
- Involvement in motivational activities, implementing feedback given during monitoring sessions.
- Updating various logs like escalation log, complaint tracker etc.
- Ensuring data security – proprietary data of customers
Walk-In Drive Time and Venue:
- HCL Tech Hiring for US Voice Process 13th Nov-24 Walk-in directly.
- Interview Location: HCL Technologies: A- 8 & 9, Sector 60, Noida, Uttar Pradesh– 201301
- Timing- 11 am-4 pm
Work Location: Noida Sec-126
Two Ways Cabs Available
Skills Required
HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7 billion.
Mega Walk-In Drive In HCL Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
