Mphasis Recruitment 2022 : Mphasis job openings for freshers and early careers experienced graduates having 0-2 year experience as Technical Support Associate role in Bengaluru.
Qualifications
Eligibility Criteria
- Any bachelor’s degree.
- excellent communication skill
- Good command over English (Spoken/Written)
- Basic computer hardware knowledge
Responsibilities
The tasks of these Engineers could include one or more of the following:
- Must possess the zeal to demonstrate Customer First culture in every interaction
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue.
Skills Required
Knowledge and skills:
- Active demonstration of Self-Time and Task Management.
- High Levels demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
- Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is required
- A+ , N+, MCSA, MCSE Technical certifications would be added advantage
How To Apply Mphasis :
The interested and eligible graduates register on the following Mphasis careers page link.
Mphasis Registration Link : Click Here
