PhonePe Recruitment Drive 2023 PhonePe Recruitment has announced a job notification for the post of Quality Specialist for the Bengaluru, Karnataka, India locations. Both Bachelor’s and Master’s degree candidates can apply for off-campus placements with PhonePe. Interested and eligible candidates are encouraged to apply before the specified deadline. The detailed eligibility criteria, application process, and registration information are provided below.
Qualifications
PhonePe Recruitment Drive 2023
Qualification required:
- Requires Bachelors’s/master’s degree from any stream.
Job Responsibilities:
- Interpret and implement Quality Assurance/Quality Management programs
- Evaluate the adequacy of the existing Quality audit framework and apply/recommend continuous improvement techniques to maintain a best-in-class Quality Management process.
- Perform Quality audits and devise procedures and directions for recording and reporting this data
- Adept knowledge of Coaching and Mentorship skills and the ability to be able to trickle this down to the customer support teams (in-house and vendor partners)
Preferred skill:
- Ensure smooth change management and knowledge transfer across all Customer Support teams (in-house and vendor partners).
- Derive themes and insights basis audits completed that can translate into actionable process improvement items
- Collaborate with internal and external stakeholders to drive customer effectiveness and operational efficiency
- Partner closely with the Training, Content Strategy and Process Design teams to identify knowledge/skills.
Selection Process: Caterpillar Recruitment 2023
- Application Screening
- Online Assessment
- Technical Interviews
- HR Interview
- Final Selection
PhonePe Recruitment Drive 2023
Skills Required
PhonePe Recruitment Drive 2023
How to Apply for PhonePe Recruitment 2023?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
