Siemens Technology Off-Campus Drive

Siemens Technology Off-Campus Drive Siemens Technology is hiring candidates for the role of Customer Service Support Operator for the Bengaluru, India location. The complete details about Siemens Technology Off Campus Drive are as follows.

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Job Position: Customer Service Support Operator
Job Location: Bengaluru, India
Salary Package: As per Company Standards
Full/Part Time: Full Time
Req ID:
Education Level: Graduate

Qualifications

Siemens Technology Off-Campus Drive

Required Qualification:-

Good communication skills and knowledge.
Fluency in the English language with a good accent and a presentable voice.
Capability to Handle Pressure.
Efficiency and Speed.
Problem-Solving Abilities.
Multitasking Ability.
Knowledge Retention and Recall.
Freshers or Some international experience are preferred.

Siemens Technology Off-Campus Drive

Skills Required

Siemens Technology Off-Campus Drive

Roles & Responsibilities:-

Accurate and timely execution of transactional services defined in the global product catalog for internal customers in accordance with company regulations and guidelines. Receive customer calls and register notifications in the ERM tool, Dispatch of Engineers, Upload Engineer Productive hours, Notification closure & NPS Survey.
Performing the assigned tasks in a timely manner with the highest standards of quality.
Rigorous follow-up and closure of pending queries/open topics with ownership.
Complete reporting of handled activities on a daily/weekly/monthly basis (as per requirements).
Adherence to robust tracking mechanism on processed transactions on a daily basis.
Flexible to work in shifts and during month ends.