StreamYard Work From Home Opportunity | Hiring Customer Support Representative – Fresher / Experienced

StreamYard Work From Home Opportunity:-

StreamYard is hiring candidates for the role of Customer Support Representative for the Across India (Work From Home) locations. The complete details about StreamYard Work From Home Opportunity are as follows.

  • Job Position: Customer Support Representative
  • Job Location: Across India (Work From Home)
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID:
  • Education Level: Graduation


  • Professional experience providing customer support in a B2B or B2C SaaS company
  • Exceptional troubleshooting skills
  • Fluent English speaker with outstanding written and verbal communication skills; ability to read, interpret and clarify customers’ goals and craft thoughtful responses to help them achieve their goals
  • Comfortable supporting customers via video and written communication
  • Tech Savvy – love technology and can learn new things quickly
  • Ability to teach yourself new skills and find answers on your own
  • Great problem-solving abilities,
  • Exceptional organization skills – you’re used to juggling multiple priorities
  • Experience working in a fast-paced customer customer-centric environment
  • Can do attitude
  • Able to work shifts Wednesday to Sunday 7pm till 9am UTC

Desirable Skills

  • Knowledge of troubleshooting video running in the browser
  • Experience working on a video focused product
  • A good understanding of the video content creator tooling landscape

Job Description & Responsibilities:-

  • Achieve and maintain expert knowledge of our product.
  • Handle a substantial number of customer inquiries promptly and to customer satisfaction within Zendesk.
  • Guide customers on how to use StreamYard and help them troubleshoot issues through email, ticketing, live chat, social media and video calls.
  • Collate customer feedback and communicate this to the product team.
  • Communicate clearly in writing to both technical and non-technical customers.
  • Assist with successful onboarding of new customers.
  • Always be friendly, helpful and supportive to customers.
  • Strategize, find common patterns and make data-driven decisions on the product.
  • Have a mindset geared towards the team and company goals.
  • Attend team and company meetings as scheduled.
  • Help improve our customer knowledge base and other support materials.
  • Contribute to our internal support team resources.

Skills Required

StreamYard Work From Home Opportunity Application Process:-

Apply In Below Link

Note:– Only shortlisted candidates will receive the call letter for further rounds

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