Tata Communications Off Campus Drive | Customer Service Executive – Fresher / Experienced

Tata Communications Off Campus Drive:-

Tata Communications is hiring candidates for the role of Customer Service Executive – Service Delivery & Management for the Bengaluru, India location. The complete details about Tata Communications Off Campus Drive are as follows.

  • Job Position: Customer Service Executive - Service Delivery & Management
  • Job Location: Bengaluru, India
  • Salary Package: As per Company Standards
  • Full/Part Time: Full Time
  • Req ID: 1134071899
  • Education Level: Graduation


  • Bachelors degree in engineering or equivalent qualification
  • 0-4 years relevant experience in network infrastructure project management and on field experience
  • Communication Skills
  • Understanding of Provisioning process, Telephone, Internet, Data, Service Activation
  • Knowledge in switch and router configuration

Key Roles & Responsibilities:-

Responsible for all operations and trouble shooting with respect to installation support, network service configuration. This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements.

  • Ensure configuration task completion for Enterprise/Wholesale customers with clean deployments within the SLAs.
  • Conduct change management, turnup and migrations requests
  • Standard testing and troubleshooting of installs/activation post Provisioning.
  • Validate wiring connections and schedule dispatches with field operations.
  • Regularly participates in important projects or activities as a full contributing team member.
  • Ensure all installation functions are performed in a timely fashion to meet agreed SLA’s/KPI’s
  • Perform escalation management, wherever necessary and in case project is in jeopardy.


Skills Required

Tata Communications Off Campus Drive Application Process:-

Apply In Below Link

Apply Link:- Click Here To Apply (Apply before the link expires)

Note:– Only shortlisted candidates will receive the call letter for further rounds

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