Teleperformance Recruitment 2023 Teleperformance Recruitment has announced a job notification for the post of Operations Team Leader for the Mohali, Inda locations. Any graduate degree candidates can apply for off-campus placements with Teleperformance. Interested and eligible candidates are encouraged to apply before the specified deadline. The detailed eligibility criteria, application process, and registration information are provided below.
Qualifications
Teleperformance Recruitment 2023
Qualification required:
- Any graduate from any stream.
Job Responsibilities:
- Responsible for a team of associates
- Resolve agent and customer issues
- Be directly responsible for the overall performance of team members
- Conduct performance reviews and team meetings
- Conduct monitoring and coaching sessions
- Coordinate with training and quality assurance to identify systematic quality improvement opportunities
- Competent in all process and technical skills required at the agent level thorough understanding of metrics requirements and targets
- Ensuring the customer is advised appropriately, and regulations and disclaimers are given as per the process guidelines.
Preferred skill:
- Good analytical skills.
- Ability to multi-task.
- Ability to work well in and promote a team environment.
- People management skills.
- Good communication skills are required.
Selection Process: Teleperformance Recruitment 2023
- Application Screening
- Online Assessment
- Technical Interviews
- HR Interview
- Final Selection
Teleperformance Recruitment 2023
Skills Required
Teleperformance Recruitment 2023
How to Apply for Teleperformance Recruitment 2023?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
