Unilever Off Campus is hiring for the post of Customer Service Officer . A student from various disciplines can apply for Unilever off-campus recruitment drive 2023. Interested and eligible candidates can read more details below

Job Position: Customer Service Officer
Job Location: Work from home
Salary Package: up to ₹ 8 LPA*
Full/Part Time: Full Time
Req ID:
Education Level:

Qualifications

Job Responsibilities:

Achieve sales targets through personal selling (visiting market) and driving the distribution system.
Managing the distributor system in terms of both front-end and back-end infrastructure.
Systematically analyse, extract and use MIS reports to identify possible gaps and opportunities to improve execution and performance in your respective geography.
Negotiate with distributors and develop his people on managing customers to obtain more business.
Cultivate and leverage relationships with trade to strengthen our market position. Further, use the same the generate and provide market feedback and reports to the branch office.
Analyse how to improve the competitive position in the market through improved customer service.
Monitor systematically the performance of the distributor and distributor’s sales team and take corrective action (infrastructure gaps).

Eligibility Criteria:

Any Graduate from any stream

Skills Required

Preferred skill:

Good communication Skills and Verbal Skills
Minimum 2 years of Experience in Channel Sales.
Excellent in ROI Calculations & RS Distribution Management
Should be well-versed with RS appointment & Sales Planning
Conducting promotional activities & execution
Knowledge of MS-Office particularly Excel
Decent Communication in English and Local language is desired

About Unilever :

Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. We believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life.