Unity Technologies is hiring candidates for the role of IT Help Desk for the Bengaluru, Karnataka, India location. The complete details about Unity Technologies Off Campus Hiring are as follows.
Qualifications
Required Qualifications & Skills:-
- Excellent customer service skills
- An IT-related degree or relevant professional experience
- Experience with both macOS and Windows computers
- Outstanding communication skills, both oral and written, in English
- Good at adapting to change, delays, and unexpected events
- You might also have:
- Good knowledge of networking and experience with network troubleshooting
- SaaS administration experience
- Linux experience
Principal Duties & Responsibilities:-
Your excellent communication skills will be critical, as you’ll need to explain technical information to non-technical individuals effectively. The goal of this role is to provide outstanding customer service in a timely manner.
- Receive and respond to customer inquiries via our ticketing system with timely, accurate, and courteous replies.
- Prioritize, troubleshoot, and solve requests, or when unable to assist, reassign to the relevant team.
- Identify opportunities for automation.
- Provide technical support to users by researching and answering questions
- Improve the IT Knowledge Base by writing and maintaining documentation.
Skills Required
Unity Technologies Off Campus Hiring Application Process:-
Apply In Below Link
Apply Link:- Click Here To Apply (Apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
