Volvo Recruitment 2023

Volvo Recruitment 2023 Volvo is hiring for the post of Application Support Engineer. A student from various disciplines can apply for the Volvo off-campus drive 2023. Interested and eligible candidates can read more details below 


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  • Job Position: Application Support Engineer
  • Job Location: Bengaluru
  • Salary Package: up to ₹6 LPA*
  • Full/Part Time: Full Time
  • Req ID:
  • Education Level: Graduation

Qualifications

Volvo Recruitment 2023

Eligibility Criteria:

  • Bachelor’s degree in computer science or a related field
  • Excellent spoken and written skills in English
  • 0-2 years of Technical Support/Application support experience.

Job Responsibilities:

  • Monitor VGCS Applications and Solution services.
  • Be available and communicate with end users via telephone and email
  • Respond to and handle calls by phone or email in a professional and efficient manner
  • Attend to functional and technical questions and issues that arise within the applications supported
  • Register and diagnose every call/mail in case of management tool by following predefined policies and procedures
  • Follow up and seek solutions for application issues – follow-ups with End users, Business, and with different support teams
  • Be responsible for effectively and efficiently managing the relationship with end users
  • Follow the defined escalation path for unresolved issues
  • Take necessary actions to expedite the resolution process
  • Provide or communicate the appropriate solution to the customer in a timely manner
  • Adhere to predefined SLAs.

Volvo Recruitment 2023

Volvo Recruitment 2023

 

 

Skills Required

Volvo Recruitment 2023

Preferred skill:

  • Working knowledge of executing/writing basic SQL queries
  • Basic programming skills in any technology
  • Open to work in shifts – 24×7
  • Excellent communication, phone etiquette, and interpersonal skills
  • Self-initiative, proactive, hardworking, good attitude, and a team player.

How to Apply for Volvo Recruitment 2023?

Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.

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