Volvo Recruitment 2023 Volvo is hiring for the post of Application Support Engineer. A student from various disciplines can apply for the Volvo off-campus drive 2023. Interested and eligible candidates can read more details below
Qualifications
Volvo Recruitment 2023
Eligibility Criteria:
- Bachelor’s degree in computer science or a related field
- Excellent spoken and written skills in English
- 0-2 years of Technical Support/Application support experience.
Job Responsibilities:
- Monitor VGCS Applications and Solution services.
- Be available and communicate with end users via telephone and email
- Respond to and handle calls by phone or email in a professional and efficient manner
- Attend to functional and technical questions and issues that arise within the applications supported
- Register and diagnose every call/mail in case of management tool by following predefined policies and procedures
- Follow up and seek solutions for application issues – follow-ups with End users, Business, and with different support teams
- Be responsible for effectively and efficiently managing the relationship with end users
- Follow the defined escalation path for unresolved issues
- Take necessary actions to expedite the resolution process
- Provide or communicate the appropriate solution to the customer in a timely manner
- Adhere to predefined SLAs.
Volvo Recruitment 2023
Skills Required
Volvo Recruitment 2023
Preferred skill:
- Working knowledge of executing/writing basic SQL queries
- Basic programming skills in any technology
- Open to work in shifts – 24×7
- Excellent communication, phone etiquette, and interpersonal skills
- Self-initiative, proactive, hardworking, good attitude, and a team player.
How to Apply for Volvo Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.
