Wells Fargo Off Campus Drive

Qualifications

Required Qualification & Skills:-

• Should be a graduate / Masters in relevant subject
• Good verbal and written communication skills
• Basic understanding of the banking industry
• Good analyzing and decision-making skills
• Basic understanding of operating system
• Exhibits commitment to the company
• Fosters team work
• Demonstrates a high degree of reliability, integrity, and trustworthiness in all areas
• Ability to work under pressure

Job Description & Responsibilities:-

• Associate Operations Processor needs to review and verify the CIP, CDD and core elements of the customers against the various Identification proof submitted by the customer at the time of account opening, approved by the US government. Uses a variety of sources for information, including multiple online systems and more tools/models that are complex. Perform researches on cases using various applications like SOS, HOGAN, DIPR, LexisNexis and other Government websites.
• Reviewing incoming records to ensure records meet the requirements for the USA Patriot  Act Section 326 – Customer Identification Program
• Responsible for working on low/moderate/high complexity/priority cases, depending on the queue type and the complexity of the review
• Reviewing the Core, CIP, CDD elements on the Universal Work Station and if required verify the data against the documents and regulatory comments provided by customer / banker at the time of account opening
• Conduct research in various applications like HOGAN, DIPR, SOS, LexisNexis and other government sites to search for missing information
• Identify missing information from Universal Workstation and if found in various applications / tools, use appropriate commands in HOGAN screen update the missing information correctly
• Complete 40 hours of self-directed subject matter related training provided by the organization
• Complete all Mandatory Trainings (Compliance) assigned on internal Develop You Tool before time and adhere to internal timelines
• Assist new team members while on training phase
• Partner with appropriate resources to seek out solutions to problems
• Research and resolve problems within department SLAs
• Perform duties and assignments within established timeframes, ensuring proper follow-up and completion
• Must be flexible to work odd shifts as per the requirement from business
• Ability to work overtime during peak volume times