Wipro Off Campus Drive 2023 hiring for BE/B.Tech/ME/M.Tech/MCA/BSc/BCA – 2019/2020/2021/2022 batch graduates at Bangalore, Hyderabad & Mumbai. The detailed eligibility and application process are given below.
Qualifications
Responsibilities for Wipro Recruitment:
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports
Skills Required
How to Apply Wipor Off Campus Drive 2023?
All interested and eligible candidates can apply for this position online by the following link as soon as possible.
Apply Link For Hyderabad: Click here
Apply Link For Bangalore: Click here
Apply Link For Mumbai: Click here
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