Wipro Recruitment Drive

Wipro Recruitment Drive| IT Service Desk 2023 Wipro has announced a job notification for the post of IT Service Desk. A student from any discipline can apply for Wipro Recruitment 2023. Interested and eligible candidates can read more details below

Job Position: IT Service Desk
Job Location: Pune
Salary Package: 3.6 LPA*
Full/Part Time: Full Time
Req ID:
Education Level: Bachelor

Qualifications

Wipro Recruitment Drive

Job Description:

Wipro is hiring candidates for the post of IT Service Desk.

Job Responsibilities:

Opens, logs, prioritizes, assigns, and closes calls logged.
Asks the End User for all relevant information concerning the call made or issue reported.
Attempts to resolve the defined inquiries while on the telephone, to meet the agreed-upon Service Level for First Call Resolution.

Wipro Recruitment Drive

Skills Required

Wipro Recruitment Drive

Eligibility Criteria:

Any Graduate from any stream

Preferred skill:

Team player and quick learner
Good Communication- Verbal and Non Verbal skills
Multi-Tasking
Collaborative working
Candidate should have excellent communication. (ENGLISH)
Good Knowledge of Laptop/Desktop troubleshooting.
Knowledge about VPN/ Windows OS/O365/Active Directory.
Should have all documents (Semester Marksheet / Vaccination Certificates / Govt. IDs