Zscaler Recruitment Drive | Hiring Certification Program Associate – Fresher / Experienced

Qualifications

• Bachelor’s Degree
• Strong oral, written, and interpersonal communication skills
• Strong command of the English language
• Experience with Salesforce and various learning management systems; preferable, but not required
• Openness to learning and taking direction to complete tasks
• Ability to work remotely and independently manage tasks
• Consistent communication to ensure you are supported and in alignment with the team
• Willingness to be coached and learn more about a career in technical training and certification
• Customer service focus

Roles & Responsibilities:-

• You will be looking for a place to begin your career in technical training and certification.
• You will have a strong background in Education, English, and/or Psychology along with a passion to learn how that compliments technology education in the professional world.
• You will benefit from learning the business of technical training and certification, cloud security, digital transformation, Zero Trust, and Zscaler’s cloud-native platform.
• You will support certification operations via responding to candidate inquiries via various channels including email, Slack, and Zscaler Community.
• You will develop and implement processes to improve both internal efficiencies and external user experience.
• You will provide support in program content development and editorial reviews, including but not limited to candidate guides, program and/or marketing collateral, and events planning.
• You will interact with certification vendors to resolve candidate issues, as needed.
• You will support the Zscaler Certification Program through ad-hoc tasks, as appropriate.
• You will serve as one of our team’s global ambassadors for Zscaler Certification.