Management Trainee Opportunity 2025 | Wipro is hiring Management Trainee. The working location is Gurugram, India. Interested candidates can apply online as soon as possible. The detailed eligibility and application process are given below.
Management Trainee Job Openings At Wipro| Gurugram – Overview
| Company Name: | Wipro |
| Job Role: | Management Trainee |
| Location: | Gurugram |
| Work Mode: | On-site |
| Last Date to Apply: | ASAP |
Job Description
- The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
Skills Required:
- Support process by managing transactions as per required quality standards
- Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
- Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Responsibility:
- Process
No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
Self- Management
Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
