Oracle is seeking a skilled Network Operations Engineer to join their Global Network Operations Center (GNOC) team based in Chennai, with options for remote or hybrid working. This role involves managing and monitoring network systems, troubleshooting performance issues, and ensuring high availability for critical infrastructure. Ideal candidates will have 3–5 years of networking experience and a proactive approach to operational excellence.
Interested candidates can apply online as soon as possible. The detailed eligibility and application process are given below.
Oracle Recruitment Drive | Customer Service Analyst – Chennai – Overview
| Company Name: | Oracle |
| Job Role: | Network Operations Engineer |
| Location: | Chennai |
| Work Mode: | Remote |
| Last Date to Apply: | ASAP |
Job Description:
- This role is responsible for performing solution-related service request configuration for application maintenance. This person will perform scope assessment by gathering information and using application tools for configuring the system including large-scale configurations with efficiency tools. They will apply and execute the change management processes, communicate and shadow end users, and test workflows for accuracy of configuration. They will also perform consultation on solution best practices and standards of build across multiple solutions by collaborating with other analysts. This resource is a contractually committed, client-facing function to deliver a fixed fee agreement with service level requirements. If the service level requirements are not met, we will pay a portion of the revenue back to the client and additionally be at risk of the client being able to opt out of the contract, resulting in reduced revenue.
Skills:
- This role is responsible for performing solution-related service request configuration for application maintenance. This person will perform scope assessment by gathering information and using application tools for configuring the system including large-scale configurations with efficiency tools. They will apply and execute the change management processes, communicate and shadow end users, and test workflows for accuracy of configuration. They will also perform consultation on solution best practices and standards of build across multiple solutions by collaborating with other analysts. This resource is a contractually committed, client-facing function to deliver a fixed fee agreement with service level requirements. If the service level requirements are not met, we will pay a portion of the revenue back to the client and additionally be at risk of the client being able to opt out of the contract, resulting in reduced revenue.
- Client Support
- Communication
- SQL (Structured Query Language)
