PhonePe Hiring: Business Analyst – Merchant 2026:-
PhonePe Limited is hiring for the position of Business Analyst – Merchant in its Analytics Department in Bengaluru, Karnataka. This opportunity is suitable for candidates with 1–3 years of experience in analytics, business analysis, or related roles.
| Company: | PhonePe Limited |
| Job Role: | Business Analyst – Merchant |
| Job Type: | Full-Time |
| Experience: | 1–3 Years minimum 1 year of relevant analytics experience |
| Location: | Salarpuria Softzone, Bellandur, Bengaluru, Karnataka – 560103 |
| Salary: | As per company Standards |
| Application Deadline: | ASAP |
Role Overview:-
The Business Analyst – Merchant will be responsible for providing analytics support to the merchant business team.
The role involves identifying business problems, defining key performance indicators (KPIs), analysing business trends, and converting complex data into meaningful insights. The candidate will collaborate with business and product teams to understand requirements and develop analytical solutions that support decision-making.
The selected candidate will own the insight-generation process, from understanding the problem statement and analysing data to presenting findings and recommending business improvements.
The position also requires strong dashboarding and data visualization capabilities to ensure that business teams can easily access and understand important performance metrics.
Educational Requirements:-
Candidates should demonstrate:
- Relevant experience in analytics or business analysis.
- Strong analytical and problem-solving abilities.
- Practical knowledge of SQL and data manipulation.
- Good understanding of business and product concepts.
- Familiarity with data visualization and reporting tools.
- Ability to communicate analytical findings clearly.
Key Skills Required:-
1. Technical Skills
- Strong SQL query writing.
- Complex SQL queries for data extraction and manipulation.
- Data consolidation from multiple sources.
- Microsoft Excel.
- Power BI.
- Tableau.
- QlikView.
- Data visualization and dashboard development.
- Working knowledge of Python or R.
- Understanding of statistical concepts.
- Handling and analysing large datasets.
- Data interpretation and reporting.
2. Business and Functional Skills
- Business analysis.
- Merchant business analytics.
- Product performance analysis.
- KPI definition and monitoring.
- Business performance tracking.
- Analytical problem identification.
- Data-driven decision-making.
- Business problem understanding.
- Insight generation.
- Performance trend analysis.
- Strategic recommendations.
- Dashboard and reporting management.
3. Analytical Skills
- Critical thinking.
- Structured problem-solving.
- First-principles thinking.
- Data interpretation.
- Hypothesis-based analysis.
- Identifying trends and patterns.
- Root-cause investigation.
- Statistical understanding.
- Ability to explain the story behind data.
- Drawing unbiased conclusions from evidence.
4. Soft Skills
- Strong verbal and written communication.
- Business curiosity.
- Ownership and accountability.
- Collaboration with cross-functional teams.
- Presentation skills.
- Logical thinking.
- Attention to detail.
- Ability to challenge existing processes.
- Independent decision-making.
- Proactive problem-solving.
Roles and Responsibilities:-
1. Business Strategy and KPI Management
- Participate in defining the strategy for the assigned business pod.
- Identify and define critical business performance metrics.
- Monitor key performance indicators and business performance trends.
- Analyse performance changes and identify areas requiring intervention.
- Provide analytical recommendations to improve business performance.
- Support business teams in making informed, data-driven decisions.
2. Business and Product Collaboration
- Work closely with business and product teams to understand business challenges.
- Convert business requirements into clear analytical problem statements.
- Understand how the product works and identify opportunities for improvement.
- Collaborate with cross-functional stakeholders to solve business problems.
- Ensure analytical solutions address the actual business requirements.
3. Data Analysis and Insight Generation
- Own the insight-generation process for assigned business problems.
- Conduct detailed and thorough data analysis.
- Develop data-driven hypotheses to investigate business challenges.
- Analyse multiple data sources to identify meaningful patterns and trends.
- Validate assumptions using available data and evidence.
- Present unbiased analytical findings to support business decisions.
- Explain the business story behind the numbers and insights.
4. SQL and Data Management
- Write complex SQL queries to extract and manipulate data.
- Consolidate information from multiple data sources.
- Prepare datasets for business analysis and dashboard development.
- Work with large datasets to identify trends and business opportunities.
- Ensure data is organised for accurate analysis and reporting.
5. Dashboard Development and Data Visualization
- Act as the analytics and visualization subject matter expert for the team.
- Design and develop dashboards that communicate important business metrics.
- Use tools such as Power BI, Tableau, and QlikView for reporting and visualization.
- Ensure dashboards are easy for business teams to understand and use.
- Present performance metrics in a clear and actionable format.
- Support the team in accessing the information needed for business decisions.
6. Business Improvement and Strategic Recommendations
- Think beyond routine data reporting and contribute business improvement ideas.
- Identify opportunities to improve critical business metrics.
- Evaluate business assumptions through data analysis.
- Recommend interventions based on analytical findings.
- Take ownership of assigned business problems and work towards measurable outcomes.
About PhonePe:-
PhonePe Limited, formerly known as PhonePe Private Limited, is an Indian technology company that builds digital platforms across payments, digital distribution services, and financial services.
Launched in 2016, the PhonePe digital payments app has grown into one of India’s major digital payment platforms. As of April 2026, the company reports more than 70 crore registered users and a digital payments acceptance network covering over 5 crore merchants.
PhonePe Hiring: Business Analyst – Merchant 2026 Application Process:-
Apply Link:- Click Here To Apply
Note:- Only the shortlisted candidates will be notified for the further interview process.
