Veradigm Hiring: Contractor – Intern 2026:-
Veradigm is inviting applications for the position of Contractor – Intern at its Pune, Maharashtra location. This opportunity is suitable for candidates with strong English communication skills, a customer-focused mindset, and an interest in customer service, technical support, and healthcare technology.
| Company: | Veradigm |
| Job Role: | Contractor – Intern |
| Job Type: | Full-Time |
| Experience: | freshers and experienced |
| Salary/Stipend: | As per company Standards |
| Application Deadline: | ASAP |
Role Overview:-
Veradigm is looking for enthusiastic and customer-oriented candidates for the position of Contractor – Intern at its Pune office.
The selected candidates will be expected to communicate with customers, understand their concerns, provide appropriate assistance, and contribute to delivering a positive customer experience.
The role requires excellent English communication skills, problem-solving abilities, adaptability, and the ability to learn new applications and technologies.
Candidates must also be comfortable working during U.S. business hours, which typically requires night-shift coverage in India.
This opportunity is suitable for freshers and candidates interested in customer support, international voice processes, email and chat support, help desk operations, and technical support.
Educational Requirements:-
The provided job description does not specify a mandatory educational qualification.
Candidates from the following academic backgrounds may consider applying:
- B.Com – Commerce
- BBA – Business Administration
- BCA – Computer Applications
- B.Sc – Computer Science / Information Technology
- B.A. – Arts
- B.Tech / B.E. – Relevant Technical Fields
- Any Graduate with strong English communication skills.
The above qualifications are suggested backgrounds, not confirmed mandatory degree requirements.
Key Skills
Technical Skills
- Basic Computer Knowledge
- MS Office Applications
- Email Communication
- Chat Support Tools
- CRM Platforms
- Ticketing Systems
- Help Desk Applications
- Ability to Learn New Software and Technologies
- Basic Technical Troubleshooting
Customer Support & Functional Skills
- International Customer Support
- Voice Process Support
- Email and Chat Support
- Customer Query Resolution
- Customer Relationship Management
- Complaint Handling
- Customer Service Operations
- Technical Support Fundamentals
- Ticket Management
- Customer Experience Management
Soft Skills
- Excellent Verbal and Written English Communication
- Strong Interpersonal Skills
- Active Listening
- Problem-Solving Abilities
- Patience and Empathy
- Attention to Detail
- Team Collaboration
- Adaptability and Quick Learning
- Positive Attitude
- Ability to Work Independently
Roles & Responsibilities:-
The supplied job description focuses primarily on customer communication, problem-solving, and customer experience. The following responsibilities reflect the expected areas of work based on the role requirements.
1. Customer Communication & Support
- Communicate with customers professionally and confidently.
- Understand customer concerns and provide appropriate assistance.
- Build positive relationships through effective communication.
- Maintain a friendly, patient, and customer-focused approach.
- Deliver a positive customer service experience.
2. Customer Query Resolution
- Understand customer issues and work toward effective solutions.
- Analyze problems and identify suitable resolution approaches.
- Ask relevant questions to understand customer requirements.
- Collaborate with teammates when additional assistance is required.
- Maintain professionalism while handling challenging customer situations.
3. Technical & Application Support
- Use computers and different applications to support customer-related activities.
- Learn new software platforms, tools, and technologies.
- Develop an understanding of technical support processes.
- Assist with customer concerns involving applications and technology, as required.
4. Customer Experience Management
- Maintain a customer-first approach during interactions.
- Remain calm, patient, and positive in a fast-paced work environment.
- Pay attention to customer requirements and communication details.
- Focus on delivering an effective and satisfactory customer experience.
5. Team Collaboration & Process Adaptability
- Work effectively with team members and other departments.
- Follow established processes and operational guidelines.
- Adapt quickly to new workflows, applications, and technologies.
- Manage assigned responsibilities independently while contributing to team goals.
About the Company:-
Veradigm is a healthcare technology company focused on transforming healthcare through research, analytics, and artificial intelligence (AI).
The company works with biopharmaceutical organizations, health plans, healthcare providers, healthcare technology partners, and patients to address healthcare challenges.
Veradigm develops scalable, data-driven solutions that help healthcare stakeholders improve insights, make informed decisions, and deliver smarter healthcare services.
Veradigm Hiring: Contractor – Intern 2026 Application Process:-
Apply Link:- Click Here To Apply
Note:- Only the shortlisted candidates will be notified for the further interview process.
