Alcon is Recruiting Customer Service Associate 2026:-
Alcon is hiring candidates for the role of “Associate I, Customer Service” in Bangalore, India. Complete details are given below.
| Company :- | Alcon |
| Job Role :- | Associate I, Customer Service |
| Location :- | Bangalore |
| Job Type :- | Full-Time |
| Last Date to Apply :- | April 11, 2026 |
Role Overview:-
As a Customer Service Associate, you will handle post-sale customer support, order processing, and customer interactions while ensuring a seamless customer experience across business operations.
Educational Requirements:-
- Any Graduate
Key Skills:-
Technical Skills
- Proficiency in MS Office Suite
- Basic analytical and technical knowledge
- Understanding of order management and customer service processes
Soft Skills
- Strong communication skills (English mandatory)
- Customer handling and problem-solving ability
- Ability to work in dynamic environments
- Team collaboration and adaptability
Roles & Responsibilities:-
- Process customer orders and transactions efficiently
- Provide support to customers, sales teams, and internal departments
- Handle inbound and outbound customer communications
- Manage order-related activities (EDI, product availability, shipping requests)
- Analyze dashboards and product information
- Support digital tools and customer experience initiatives
- Collaborate with teams to ensure smooth operations
- Adhere to KPIs and performance metrics
Work Timings:-
- US Shift (IST):
- 5:30 PM – 3:30 AM
- 7:00 PM – 4:00 AM
- 8:00 PM – 5:00 AM
Company Benefits:-
- Work with a global leader in eye care
- Career growth and development opportunities
- Health, life, and retirement benefits
- Flexible work and supportive environment
Alcon is Recruiting Customer Service Associate 2026 Application Process:-
Interested candidates can apply from the given below link.
Apply Link:- Click Here To Apply
Note:- Only the shortlisted candidates will be notified for the further interview process.
