CLiQ Hiring: CRM Intern 2026:-
The internship provides practical exposure to customer engagement strategies, campaign performance measurement, data analysis, and e-commerce customer behavior.
| Company: | CLiQ |
| Job Role: | CRM Intern / CRM Retention Intern |
| Job Type: | Internship |
| Experience: | Internship / Early Career Opportunity |
| Salary / Stipend: | As per Company Standards |
| Last Date to Apply: | ASAP |
Role Overview:-
As a CRM Retention Intern, you will support customer retention initiatives through CRM campaigns, cash-based customer programs, SQL-driven analysis, and campaign performance evaluation.
You will work closely with CRM, Marketing, Analytics, and Business teams to understand customer behavior, improve engagement, encourage repeat purchases, and identify opportunities to increase customer lifetime value.
The role is suitable for candidates who want to build a career in CRM analytics, marketing analytics, customer retention, business analysis, or growth analytics.
Educational Requirements:-
Candidates should be pursuing or have recently completed a Bachelor’s or Master’s degree in a relevant discipline.
Preferred educational backgrounds include:
- Engineering
- Economics
- Business Analytics
- Marketing
- Other relevant disciplines
Any graduate may apply, according to the provided job description.
Key Skills:-
Technical Skills
- Basic SQL
- Microsoft Excel
- Google Sheets
- Data Extraction and Validation
- Data Analysis and Reporting
- Dashboard Monitoring
- Campaign Performance Analysis
- Data Accuracy and Quality Checks
- Presentation Preparation
- Business Reporting
CRM & Business Analytics Skills
- Customer Relationship Management (CRM)
- Customer Retention Strategies
- CRM Campaign Planning and Execution
- Customer Segmentation
- Customer Lifecycle Marketing
- Repeat Purchase Analysis
- Customer Reactivation Analysis
- Churn Analysis
- Cohort and Funnel Analysis
- Customer Lifetime Value (CLV)
- Marketing Performance Measurement
- Return on Investment (ROI) Analysis
Preferred Additional Skills
- Power BI
- Tableau
- Looker
- Python Fundamentals
- Data Visualization
- Marketing Analytics
- Customer Behavior Analysis
Soft Skills
- Strong analytical and problem-solving abilities
- Attention to detail
- Good written and verbal communication
- Presentation skills
- Curiosity and willingness to learn
- Cross-functional collaboration
- Stakeholder management
- Ownership and accountability
- Ability to work in a fast-paced environment
Roles & Responsibilities:-
1. CRM & Customer Retention
- Assist in streamlining processes for the Power Cash initiative, described in the job listing as a high-priority feature.
- Support planning of marketing activities and innovations related to CLiQ Cash.
- Assist with planning and executing CRM campaigns.
- Monitor campaign performance and identify opportunities for optimization.
- Help create analytical views to evaluate customer retention, repeat purchases, and reactivation trends.
- Support initiatives aimed at improving customer engagement and retention.
2. SQL & Data Analysis
- Write SQL queries to extract, validate, and analyze customer, campaign, and transaction data.
- Review reports and dashboards to understand CRM and business performance.
- Check data accuracy and consistency across analyses and reports.
- Support data preparation for customer analytics and campaign evaluation.
- Help identify meaningful patterns and trends in customer data.
3. Business Analytics & Performance Measurement
- Analyze CRM campaign metrics, including:
- Open Rate
- Click-Through Rate (CTR)
- Conversion Rate
- Revenue
- Return on Investment (ROI)
- Support ad-hoc business analysis and stakeholder reporting.
- Identify trends, insights, and opportunities from large datasets.
- Assist in preparing presentations, analytical reports, and business recommendations.
- Collaborate with cross-functional teams to support data-driven decision-making.
4. Reporting & Dashboard Support
- Help maintain reports and dashboards for CRM and business metrics.
- Track campaign performance and customer behavior indicators.
- Support the preparation of regular and ad-hoc reports.
- Ensure consistency and accuracy of data used in business reporting.
- Assist in presenting insights in a clear and structured manner.
5. Cross-Functional Collaboration
- Work closely with CRM, Marketing, Analytics, and Business teams.
- Support campaign planning and performance review activities.
- Communicate analytical findings to relevant stakeholders.
- Contribute to initiatives designed to improve customer engagement and business performance.
- Take ownership of assigned tasks and learn from feedback.
About Company:-
CLiQ operates in the e-commerce and digital retail space, where customer engagement, repeat purchases, and personalized marketing activities play an important role in business growth.
This CRM internship focuses on customer retention, campaign management, customer analytics, and marketing performance evaluation, providing exposure to data-driven decision-making in an e-commerce environment.
CLiQ Hiring: CRM Intern 2026 Application Process:-
Apply Link:- Click Here To Apply
Note:- Only the shortlisted candidates will be notified for the further interview process.
