EY Hiring: Dynamics CRM Functional Manager 2026:-
Ernst & Young (EY) is hiring candidates for the role of “Dynamics CRM Functional Manager” under its AI Business Solutions team. The position is based in Noida, India, with opportunities to work from other locations across the country. Complete details are given below.
| Company :- | EY (Ernst & Young) |
| Job Role :- | Dynamics CRM Functional Manager |
| Department :- | AI Business Solutions |
| Location :- | Noida, India (Anywhere in India) |
| Experience :- | 8+ Years |
| Salary :- | Competitive (As per Company Standards) |
| Last Date to Apply :- | ASAP |
Role Overview:-
As a Dynamics CRM Functional Manager, you will lead functional solution design, client engagement, and team development across enterprise-scale CRM transformation programs. You will work closely with stakeholders to implement Microsoft Dynamics 365 CRM solutions while ensuring quality delivery and alignment with business goals.
Educational Requirements:-
- B.E / B.Tech
- MCA
- MBA
- Or equivalent degree with relevant industry experience
Key Skills:-
Technical Skills
- Microsoft Dynamics 365 CRM
- Sales, Customer Service, and Marketing Modules
- CRM Configuration and Customization
- Functional Solution Design
- Fit-Gap Analysis
- CRM Data Models and Business Processes
- Integration and Data Migration Concepts
- Agile Delivery Methodologies
- Dashboards, Workflows, and Business Rules
- Release Management and Deployment Processes
Preferred Skills
- Power Platform (Power Apps, Power Automate, Power BI)
- Continuous Integration and Deployment
- Functional Governance
- Enterprise CRM Transformation
- Experience in regulated industries
Soft Skills
- Leadership and mentoring
- Stakeholder management
- Analytical and problem-solving abilities
- Communication and presentation skills
- Team management and collaboration
Roles & Responsibilities:-
CRM Solution Design & Delivery
- Lead the implementation of Microsoft Dynamics 365 CRM solutions
- Gather requirements and perform fit-gap analysis
- Conduct application design workshops and solution reviews
- Ensure solutions align with business objectives and platform best practices
Project Governance
- Oversee CRM configuration and customization activities
- Collaborate with technical teams for integrations and data migration
- Ensure project documentation meets delivery standards
- Support Agile project execution and changing priorities
Leadership & Resource Management
- Allocate resources and assign project tasks
- Mentor and coach team members
- Optimize team performance and ensure quality delivery
- Foster a culture of continuous improvement
Client Engagement
- Manage senior stakeholders and client relationships
- Present functional solutions and recommendations
- Lead discussions and decision-making sessions
- Deliver enterprise CRM transformation initiatives successfully
Preferred Qualifications:-
- Microsoft Dynamics 365 CRM Functional Certification
- Experience leading end-to-end D365 CRM implementations
- Experience working with distributed teams
- Exposure to multiple industries and enterprise environments
Company Benefits:-
- Flexible work environment
- Global exposure and international projects
- Learning and certification opportunities
- Leadership and career development programs
- Inclusive and collaborative culture
- Opportunity to work with cutting-edge Microsoft technologies
About Company:-
EY is one of the world’s leading professional services organizations, providing consulting, assurance, tax, strategy, and technology services. Through its Global Delivery Services (GDS) network spanning ten countries and 80,000+ professionals, EY delivers innovative solutions that help clients drive transformation and create long-term value. EY fosters a culture of continuous learning, collaboration, and innovation to build a better working world.
EY Hiring: Dynamics CRM Functional Manager 2026 Application Process:-
Interested candidates can apply from the given below link.
Apply Link:- Click Here To Apply
Note:- Only the shortlisted candidates will be notified for the further interview process.
